[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]
FW: [Sonic #2300952] blacklisting not working
- To: noelle
- Subject: FW: [Sonic #2300952] blacklisting not working
- From: http://dummy.us.eu.org/robert (Robert)
- Date: Tue, 23 Apr 2013 20:01:24 -0700
- Keywords: bogofilter, ifile: nonspam -1914.11503077 downloaded -2032.12703466 spam -2167.98430 ---------, spambayes, spamprobe
> From: "Sonic.net Tech Support" <http://www.sonic.net/~support>
> Date: Tue, 23 Apr 2013 19:21:39 -0700
>
> Hello,
>
> Blacklisting works by adding a high score value to the messages that fit the
> criteria for blacklisting, which sends them to Graymail. Graymail exists so
> that things that get caught by Spam Assassin are somewhere retrievable in case
> of false positives. If that domain is blacklisted, and messages from that
> domain end up in Graymail, the system is working! Additionally, emails caught
> in Graymail get automatically deleted from Graymail after (by default) 7 days
> so if it's legitimately caught and you don't want it, no action is necessary.
>
> Alternately, there is an option in Member Tools (http://members.sonic.net)
> under SpamAssassin Preferences to drop blacklisted messages (bypassing Graymail)
> however this causes any false positives to be lost forever with no warning.
>
> Thank you for choosing Sonic.net!
>
> > To: http://www.sonic.net/~support
> >
> > *@yourfanbox.com is blacklisted. Yet, noelleg (see below) continues to
> > receive the messages in her graymail.
> >
> > Could you explain why?
> >
> > > From: "Sonic.net Support" <http://www.sonic.net/~support>
> > > To: http://dummy.us.eu.org/noelleg
> > > Subject: Sonic.net Graymail for Apr 22, 1 new messages for noelleg.
> > > Date: Mon, 22 Apr 2013 00:16:01 -0700
> > >
> > > The following new messages are being kept for you in your Graymail
> > > box. If you wish to have any of these messages delivered to your
> > > Inbox or to whitelist any of the senders to assure future delivery,
> > > please go to the Graymail management tool at
> > >
> > > https://members.sonic.net/email/graymail/
> > >
> > > From: Subject:
> >
> >
> > >
> > > 1 "ghost man" <fbNOREPLY@yo ghost man shared some photos with you
> >
> >
> > >
> > > You can maintain your SpamAssassin preferences including turning off these
> > > daily reports by using the SpamCan Email configuration tool in the
> > Sonic.net
> > > Membertools at https://members.sonic.net/email/spam/filtering/
> > >
> > > Messages in your Graymail folder will automatically be deleted after 14
> > > days or when there are more than 1000 messages.
> > >
> > > --
> > > Contact Support: http://www.sonic.net/~support | 707.522.1000
> > > Copyright (C) 2008 Sonic.net All rights reserved.
>
> Brad H. http://www.sonic.net/~support
> Sonic.net Support 707.547.3400
> Santa Rosa, CA 95407 http://www.sonic.net/support/
>