RE: CREDO Long Distance account inquiry [ ref:00DAHOhL.500A3YsWK:ref ]

[http://dummy.us.eu.org/robert (Robert)]

It appears that everything works now.

Someone may have fixed something somewhere.

Thanks.

 > From: CREDO Mobile <http://www.credomobile.com/~customerservice>
 > Date: Tue, 27 Jul 2010 19:55:26 +0000 (GMT)
 >
 > Dear Mr. ,
 > 
 > Thank you for your e-mail.  
 > 
 > So I can assist you further, please reply to this email and include your 
 > telephone number or member number. Then I can access your account.
 > 
 > Since you are having difficulty with your long distance service, it
 > would be necessary to troubleshoot your situation.  First of all, do
 > this line test, dial 1-700-555-4141, if we are your long distance
 > provider you should hear Welcome to Sprint as we lease Sprint lines.
 > Once you do this, give us a call at 1-800-411-0848 and we will
 > further troubleshoot your situation and open a trouble ticket if
 > necessary.
 > 
 > As well, in order to send you information from your account I must
 > receive your request on the email address that is listed on your
 > account. This verifies that you are the account holder or the
 > authorized user.
 > 
 > If you have any other questions or concerns, please feel free to
 > email me anytime. Or call us at 1-800-411-0848 and a friendly
 > customer service representative will help. Our phones are staffed
 > 5am-7pm Monday-Friday and 7am-5pm Saturday-Sunday (PST). Or go to
 > www.credolongdistance.com/members.
 > 
 > Thanks for your continuing support for CREDO, where you make a
 > difference every day.
 > 
 > Regards,
 > 
 > Nancy
 > Customer Relations
 > CREDO Mobile
 > 
 > -----Original Message-----
 > From: Robert [http://dummy.us.eu.org/robert]
 > Sent: 7/27/2010
 > To: CREDO Mobile Customer Service
 > Subject: CREDO Long Distance account inquiry
 > 
 > I seem to be having a technical problem.  When I make a long distance
 > call, the call gets cut off -- sometimes it rings on the other end,
 > sometimes not.  I called my local carrier (AT&T) and they said there
 > is no problem with our line ( our DSL works fine and we can make
 > local calls without a problem).
 > 
 > Is there a way to get a technical problem like this resolved?  Is
 > there a report ticket support system?
 > 
 > ref:00DAHOhL.500A3YsWK:ref
 >